Shipping Policy

Haider Perfumes aims to pack and deliver every fragrance order with care. This Shipping Policy explains how orders are processed, packed, dispatched, and delivered.

1. Order Processing

Orders are processed after product availability, customer details, shipping address, and payment status are confirmed. Processing time may vary during new launches, offers, weekends, holidays, or high-demand periods.

2. Dispatch Timeline

Most confirmed orders are prepared for dispatch within 1 to 3 business days, subject to product availability and payment confirmation. Custom, bulk, or special packaging orders may take longer.

3. Delivery Timeline

Estimated delivery timelines depend on the destination, courier partner, service availability, weather, holidays, and local delivery conditions. Delivery within Ahmedabad may be faster than outstation or remote-area delivery.

4. Shipping Charges

Shipping charges may vary based on delivery location, order value, package weight, courier service, and promotional offers. Final shipping charges, if applicable, will be shared during checkout or order confirmation.

5. Packaging

Perfumes and attars are packed carefully to reduce the risk of leakage, breakage, or transit damage. Customers are encouraged to inspect the package at delivery and record an unboxing video for high-value orders.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, phone number, and landmark where required. Haider Perfumes is not responsible for delivery failure caused by incorrect or incomplete customer information.

7. Delayed Delivery

Courier delays may happen due to weather, public holidays, high shipment volume, remote locations, security checks, or operational issues. We will assist customers with tracking and courier follow-up wherever possible.

8. Damaged or Leaked Parcel

If a parcel appears damaged, leaked, or tampered with, please contact Haider Perfumes within 24 to 48 hours of delivery with photos, package details, and an unboxing video if available.

9. Order Tracking

Where available, tracking details may be shared through WhatsApp, SMS, email, or order updates after dispatch.

10. Support

For shipping questions, delivery updates, or address corrections, please contact Haider Perfumes through WhatsApp or the Contact page.